Successful Administrator

Modern format for education, dialogue and knowledge sharing. We believe in what we teach our colleagues.

1 day

2000 UAH

Issues to be discussed

The role of administrator in the medical center work. Tasks and functions;
Arrangement of the administrator’s workplace. Time-management in the dentistry area;
Psychological aspects of the administrator’s work with patients. Types of the patients and their individual features;
The patient “from entrance to exit”. Standards of service and interaction with the patient;
The skills of communication. Telephone conversations;
The mechanisms of the use of digital base of patients;
Team work opportunity;
Correction of mistakes, or “what is right and wrong?”;
Factors influencing the conflicts with patients. The term of “conflict” in medicine;
Role-playing games, communicative trainings and much more.

1 day

2000 UAH

Lecturer

Tatyana Radchenko

Certified Specialists, Psychologist
Deputy director for work with patients in “Avanto” advanced dentistry clinics
Lecturer in “Dental Space” educational center (Avanto) since 2016

Private medicine work experience is more than 14 years.

Graduated from National Pedagogical Dragomanov University in 2003.

Additional Information

Group up to 15 persons;
2 coffee-breaks and lunch;
Participants receive Dental Space Certificate;
You get a 10% discount when registering and paying a month before course;
You get a 20% discount if purchased subscription for a cycle of Endodontics seminars (primary treatment, secondary treatment, and treatment with using of microscope).

1 day

2000 UAH

Contacts

Ukraine, 04071, Kyiv, Podolsky district
Konstantinovskaya street, 22/17-A

tel: +38 (044) 425-33-91; tel: +38 (095) 678-77-64; tel: +38 (096) 013-88-31;

email: info@dspace.kiev.ua

Schedule of work:
09:00 – 18:00 seven days a week

Requisites

For information please contact manager

How to get there

By metro – Kontraktova Ploscha, walk Konstantynivska street towards Zhovten Cinema; entrance to “cinematic arche”.

By car – you can get to the entrance of educational center from Konstantynivska street through the “cinematic arche”. You also can place the car in the parking placed near public garden at Yaroslavska street.